HI TIM,
WE HAVE GREAT NEWS FOR YOU! WE RECEIVED PEANUTS BOX TODAY! EVERYTHING WE ORDERED WAS IN THE BOX AND GUESS WHAT? HIS HARNESS FITS GREAT! IN THE SUMMER WE WILL JUST PUT ON HIS HARNESS AND TIGHTEN THE STRAPS MORE TO MAKE PEANUT COMFORTABLE. WE LOVE ALL OF THE LEGAL DOCUMENTS AND HIS ID CARDS! ALL THREE OF US , ME, GUY, AND PEANUT ARE HAVING A BLAST LEARNING ABOUT EVERYTHING WE NEEDED TO KNOW! PEANUT HAS NO PROBLEMS WITH HIS HARNESS OVER HIS WINTER COAT. GUY AND I WERE ABLE TO LIFT HIM UP WITH THAT HOLDER ON HIS BACK HARNESS! THAT IS GREAT WHEN WE ARE NOT NEAR HIS RAMP. WORDS CAN'T EXPRESS HOW MUCH WE APPRECIATE ALL THAT YOU HAVE DONE FOR ME AND MY NEW LEASE ON LIFE! I AM VERY EXCITED AND PROUD OF OUR SERVICE DOG PEANUT! WE CAN'T WAIT TO GO OUT FOR THE FIRST TIME TO SEE HOW ALL WORKS OUT. THANKS AGAIN! HAVE A WONDERFUL HOLIDAY AS WE WILL ALSO THANKS AGAIN! SINCERELY,
Hi!
Thank you so much for your response.I really want to complement you on your great service. I have never received anything so quickly. I am also very thankful. I suffer from social phobia and having my little buddy with me (Kaylee) is of great support. I have always taken her everywhere and tried to be very discreet.The company I work for has always been great about letting her come to work and they also let me take her on a business trip to Denmark (which fortunately is a very dog friendly country). It is such a relief to now have her as my OFFICIAL service companion. Thanks so much!
Tim,
You have made me and Jerry very happy :)
PS - your customer service is extraordinary!
NSAR and staff, You probably hear it all the time but i just had to tell you how much your services means to me. First, you customized your certificates and photo IDs for my seizure alert cat (Skye)and my emotional support cat (Bobbie), didn't charge me extra to do it, and made me feel like you were happy to - even after all my telephone calls. What business does that anymore?? Best of all I had my registration packages just 3 days after I placed the order. You guys are the best and I'm telling everyone I know.
You wouldn't believe how hard it was to find an agency who understands that an emotional support animal can be a hedgehog. Even with a letter from my doctor, no one one would help. Thanks for being there for me!
Aloha Tim, Just a quick email to say how much I appreciate you answering my many questions and guiding me through the registration process for Pinky. I feel like I'm prepared to go anywhere now and answer any question asked of me about my service dog. Thanks for coaching me.
Dear Deni, You won't believe it but i already received the registration kit for Noel! 2 days. Not sure how you did that but thanks. Very professional documentation by the way.
Hi Tim, I just wanted to say how impressed I am with your service and the quality of the Knot-A-Leash and the Don't pet me Patches. And, especially you mailing the patches out ASAP knowing my harness gal was waiting for them to sew them on my pending order from her. That tells me something about how committed you are to your customers satisfaction - no matter what the size order is. Hopefully I'll be able to register both my cats in the next few weeks!
Dear NSAR, Thanks for the quick shipping and great documentation. When you buy online you never know what you'll get (if anything!!). I'm very happy and glad I used your company to registerd my dog.
Like some of your other clients described in their testimonials, Goliath was previously registered with another business concern in Texas (which will remain un-named). Their registry cards were a little amateurish, but we had no other complaints until we tried to renew Goliath's certification. Seems that they declined Goliath's renewal. But only after they cashed our check! They did eventually return our payment, but have yet to explain the lack of communication regarding the failure to renew. We're very happy to now be dealing with a prompt and professional organization in NSAR.
Tim,
I can't thank you enough for your understanding and for shipping the replacement cards to me! I felt really silly for inadvertantly choosing the incorrect "service type" for my dog in my original order!! You all have been a great help :) I really truly appreciate everything.
Much Gratitude,
Greetings. I don't know what you did, but the packet arrived this morning (Friday) and I just ordered it yesterday! Thank you very much, I really appreciate it. You have made our trip a lot better. I tend to worry about things and this is a big load off my mind. It should prevent me from having to worry about her everywhere we go, helping me to have an even better trip.
THANK YOU SO MUCH FOR FAXING THE PAPERS TO ME IN COSTA RICA. THE AIRLINES ACCEPTED THE FAXED COPIES, EVEN THOUGH I HADN'T YET RECEIVED THE ORIGINAL ID CARDS AND CERTIFICATE.
Hey Guys,
A BIG thank you for making it so easy to register Charlie. I'm glad I upgraded to the registration kit because now I have so much more confidence taking him ANYwhere. Not just the park where pets aren't allowed.
Wonderful, Tim! Thanks for shipping the registration kit on the same day I ordered. you made my day! Have a great weekend.
Thanks for the quick delivery! I won't mention their name, but before I ordered the service dog ID cards from NSAR, I'd ordered from another company in Texas and I was required to send a check. After waiting several weeks for the cards, I began emailing them and calling them. No answer! They cashed my check right away but never sent me the ID cards. That was 6 weeks ago. I'm still very frustrated about it but I'm glad I found an honest company in you.
Wow, thank you ever so much for taking the time to respond to my e-mail and I appreciate the incredible amount of time you spent in writing your response. It was very much appreciated and very informative. I just registered my little guy with your organization!
Dear NSAR,
I had the hardest time convincing people that my cat was truly necessary for my day to day functioning and I have been asked to leave a lot of places even though I explained that "Bear" was a service animal. Since I've registered him with your registry, he wears the service animal patch on his harness, plus theirs one on his soft crate along with the photo ID card. I can't tell you what a difference that has made! I still get asked about him, but no one dares to ask us to leave. Thank you for being there for people like me!!
The Priority Mail package came today with the photo ID cards and Webmaster harness. Perfect fit!! I appreciate the quick shipping and all the email confirmations.
The ID cards have already come in handy as I took my service dog Niki into Starbucks today. The registratioin kit only took two days to get here and everything has a very professional and official look. Your company is great and I'm glad I found you.
