Thanks for the quick shipping!! I was surprised to see the ID cards and leash on my doorstep when I got home today!
Hi Tim! Just a quick note to say thanks for helping us with our very first flight with Barney. Having the ID cards attached to his leash and the patch on his new harness made a huge difference. I was initially worried about how I'd be handled by airport personnel, but was only asked to show the NSAR certificate one time. The other times, they'd see the patch and ID card and waive me through.
Dear NSAR staff,
Got my registration kit for Burt today and I have to say I'm pretty impressed. Only took one day to get it from the time I ordered! Very professional, too. Thanks.
You have a very informative website and now that I have received the registration kit I feel much better prepared to handle questions and confrontations when I take my little Tiki with me. Thanks a bunch.
Tim, Just received my new Service Dog registration kit and I have to tell you that I was surprised to see it on my doorstep only 2 days after I ordered it!! Very fast. Everything looks perfect. Thanks again!
NSAR,
Excellent communication and your service has been old fashioned - just the way it should be!! Thanks!
Deni,
Thanks for walking me through the registration process (it wasn't as hard as I thought it would be!). The Service Dog kit has worked just like you said it would. Since I added the patch and photo ID card to Misha's leash, no one stops and questions me anymore - and that is a BIG change. I attached a pic of me and Misha with her new Webmaster harness showing the service animal patches. Use it on the website if you like. Warm regards!
Hi Guys - I don't normally shop online, so I was nervous when I placed my order with you, not knowing how it would turn out. But you kept me updated and shipped my order in one day and even gave me tracking info so I felt good about registering my dog with NSAR. But then I got the kit I ordered and was VERY surprised at how professional everything looked! Thanks for taking care of me.
Very quick service and great communication!!
Hi Tim,
I had no idea what a difference having the right stuff would make! I used get so embarrassed when my dog and I were stopped by store personnel or mall security every time I went shopping, but not anymore. They don't bother to even ask. I think most people don't realize that small dogs can be service animals, too. Even at Safeway they now see the ID card and service animal patch and understand I have a service animal.
After comparing the various service animal companies, I decided on NSAR because your website and products looked professional. It was also nice to find a phone number so I could call with questions (I had a lot!). I wasn't disappointed!
The Service Dog Kit was a great value, and the documentation was very professionally done. Thanks!
Hi!
I actually tried another service dog registration company before finding yours. The products were a real disappointment and I felt like I needed better documentation and support. Not only was your pricing reasonable, but everything was official and what I was hoping. Thank you.
Deni,
Now that I've had the photo ID cards for a couple of months, I thought I'd let you know that they've been very effective. Even with my toy rat terrier (7 lbs), the service animal patch and ID card on the leash cleared the way for us in every place we've gone. Maybe the nicest surprise was that I no longer have to pay the pet fee at the motels I've stayed at. At one place, that was $50!! The savings almost paid for the registration package that one night!
Hey Tim,
Can you send me some more business cards? I seem to constantly run into people in my travels who would also like to register their dogs. I know they'll be as impressed with your services as I have.
Hi Deni,
Thanks for expediting my registration kit - it arrived in 3 days after I ordered it. We were able to use everything on our tip to Boston, so timing was perfect!
Deni,
You guys have excellent service and I appreciate all the communication as you kept us updated. My brother in law will be contacting you to register his dog if he hasn't already. Thanks.
Wow! Got my order quick and everything looks and fits perfect!
Tim,
I spent a lot of time on your website and think I must have read every single page before finally ordering (I'm a little nervous about being taken advantage of). You have a lot of info that helped with my decision, and the service dog kit was just as you describe except that I didn't expect the ID cards and certificate to be so professional. Thanks for making it a good experience.
Hi Deni,
It was nice to find a service dog company that lists a phone number because I don't like to order over the web. You were very courteous and helpful as I asked all those questions. I'll let you know when everything gets here!
