Thanks for the quick delivery! I won't mention their name, but before I ordered the service dog ID cards from NSAR, I'd ordered from another company in Texas and I was required to send a check. After waiting several weeks for the cards, I began emailing them and calling them. No answer! They cashed my check right away but never sent me the ID cards. That was 6 weeks ago. I'm still very frustrated about it but I'm glad I found an honest company in you.
I had the hardest time convincing people that my cat was truly necessary for my day to day functioning and I have been asked to leave a lot of places even though I explained that "Bear" was a service animal. Since I've registered him with your registry, he wears the service animal patch on his harness, plus theirs one on his soft crate along with the photo ID card. I can't tell you what a difference that has made! I still get asked about him, but no one dares to ask us to leave. Thank you for being there for people like me!!
The Priority Mail package came today with the photo ID cards and Webmaster harness. Perfect fit!! I appreciate the quick shipping and all the email confirmations.
Please let Tim know I appreciate him answering all my questions when I called today. I just placed an order for photo id cards.
I wanted to update you and thank you for making it possible for me to fly back east to see my aging mother and take my dog with me. The registration kit had all I needed, but helping me know how to successfully prepare and deal with American Airlines was invaluable. The time you spent with me on the phone really made the difference. I was surprised that several people on the flight asked me how I registered my dog (they were missing theirs, I guess). I ended up giving each of them a business card. Is it possible to send me some more? I have none left!
Thanks for the quick shipping!! I was surprised to see the ID cards and leash on my doorstep when I got home today!
Hi Tim! Just a quick note to say thanks for helping us with our very first flight with Barney. Having the ID cards attached to his leash and the patch on his new harness made a huge difference. I was initially worried about how I'd be handled by airport personnel, but was only asked to show the NSAR certificate one time. The other times, they'd see the patch and ID card and waive me through.
Thanks for walking me through the registration process (it wasn't as hard as I thought it would be!). The Service Dog kit has worked just like you said it would. Since I added the patch and photo ID card to Misha's leash, no one stops and questions me anymore - and that is a BIG change. I attached a pic of me and Misha with her new Webmaster harness showing the service animal patches. Use it on the website if you like. Warm regards!
Hi Guys - I don't normally shop online, so I was nervous when I placed my order with you, not knowing how it would turn out. But you kept me updated and shipped my order in one day and even gave me tracking info so I felt good about registering my dog with NSAR. But then I got the kit I ordered and was VERY surprised at how professional everything looked! Thanks for taking care of me.
I had no idea what a difference having the right stuff would make! I used get so embarrassed when my dog and I were stopped by store personnel or mall security every time I went shopping, but not anymore. They don't bother to even ask. I think most people don't realize that small dogs can be service animals, too. Even at Safeway they now see the ID card and service animal patch and understand I have a service animal.