Wonderful, Tim! Thanks for shipping the registration kit on the same day I ordered. you made my day! Have a great weekend.
Thanks for the quick delivery! I won't mention their name, but before I ordered the service dog ID cards from NSAR, I'd ordered from another company in Texas and I was required to send a check. After waiting several weeks for the cards, I began emailing them and calling them. No answer! They cashed my check right away but never sent me the ID cards. That was 6 weeks ago. I'm still very frustrated about it but I'm glad I found an honest company in you.
Wow, thank you ever so much for taking the time to respond to my e-mail and I appreciate the incredible amount of time you spent in writing your response. It was very much appreciated and very informative. I just registered my little guy with your organization!
Dear NSAR,
I had the hardest time convincing people that my cat was truly necessary for my day to day functioning and I have been asked to leave a lot of places even though I explained that "Bear" was a service animal. Since I've registered him with your registry, he wears the service animal patch on his harness, plus theirs one on his soft crate along with the photo ID card. I can't tell you what a difference that has made! I still get asked about him, but no one dares to ask us to leave. Thank you for being there for people like me!!
The Priority Mail package came today with the photo ID cards and Webmaster harness. Perfect fit!! I appreciate the quick shipping and all the email confirmations.
The ID cards have already come in handy as I took my service dog Niki into Starbucks today. The registratioin kit only took two days to get here and everything has a very professional and official look. Your company is great and I'm glad I found you.
Please let Tim know I appreciate him answering all my questions when I called today. I just placed an order for photo id cards.
I wanted to update you and thank you for making it possible for me to fly back east to see my aging mother and take my dog with me. The registration kit had all I needed, but helping me know how to successfully prepare and deal with American Airlines was invaluable. The time you spent with me on the phone really made the difference. I was surprised that several people on the flight asked me how I registered my dog (they were missing theirs, I guess). I ended up giving each of them a business card. Is it possible to send me some more? I have none left!
I thought it would be too hard to register my dog Barkley as a service dog, but you made it easy and pain free. By the way, we looked at a lot of other registry sites, but jsut didn't feel comfortable using them. Plus the price of your registration was VERY reasonable. Thanks again!
Thanks for the quick shipping!! I was surprised to see the ID cards and leash on my doorstep when I got home today!
Hi Tim! Just a quick note to say thanks for helping us with our very first flight with Barney. Having the ID cards attached to his leash and the patch on his new harness made a huge difference. I was initially worried about how I'd be handled by airport personnel, but was only asked to show the NSAR certificate one time. The other times, they'd see the patch and ID card and waive me through.
Dear NSAR staff,
Got my registration kit for Burt today and I have to say I'm pretty impressed. Only took one day to get it from the time I ordered! Very professional, too. Thanks.
You have a very informative website and now that I have received the registration kit I feel much better prepared to handle questions and confrontations when I take my little Tiki with me. Thanks a bunch.
Tim, Just received my new Service Dog registration kit and I have to tell you that I was surprised to see it on my doorstep only 2 days after I ordered it!! Very fast. Everything looks perfect. Thanks again!
NSAR,
Excellent communication and your service has been old fashioned - just the way it should be!! Thanks!
Deni,
Thanks for walking me through the registration process (it wasn't as hard as I thought it would be!). The Service Dog kit has worked just like you said it would. Since I added the patch and photo ID card to Misha's leash, no one stops and questions me anymore - and that is a BIG change. I attached a pic of me and Misha with her new Webmaster harness showing the service animal patches. Use it on the website if you like. Warm regards!
Hi Guys - I don't normally shop online, so I was nervous when I placed my order with you, not knowing how it would turn out. But you kept me updated and shipped my order in one day and even gave me tracking info so I felt good about registering my dog with NSAR. But then I got the kit I ordered and was VERY surprised at how professional everything looked! Thanks for taking care of me.
Very quick service and great communication!!
Hi Tim,
I had no idea what a difference having the right stuff would make! I used get so embarrassed when my dog and I were stopped by store personnel or mall security every time I went shopping, but not anymore. They don't bother to even ask. I think most people don't realize that small dogs can be service animals, too. Even at Safeway they now see the ID card and service animal patch and understand I have a service animal.
After comparing the various service animal companies, I decided on NSAR because your website and products looked professional. It was also nice to find a phone number so I could call with questions (I had a lot!). I wasn't disappointed!
